Frequently Asked Questions

FAQ

Frequently Asked Questions

Are you HIPAA compliant?

Yes! We ensure that our employees are trained on HIPAA compliance and are able to properly assist your business with any HIPPA related concerns.

Why choose a healthcare IT company?

When choosing an IT company you need to ensure that they can assist in keeping your customer data, and your reputation, safe and secure. Here at Florida HealthCare IT, we work with you to determine the right security plan for you and keep your network Healthy and Secure. Visit our About Us page to learn more about why Florida HealthCare IT is the right choice for you.

Do you assist with eClinical Works?

We provide support for both the web portal and the local application. Resolving issues in-house and effectively communicating with eCW and PSM allows us to help you continue to help others.

What is a MSP?

As a Managed Service Provider (MSP) we manage your IT infrastructure remotely to make sure everything is running efficiently for your business. We monitor your network ensuring that your data and applications are secure.

Why choose our Company?

As a veteran owned and operated company, we possess professionalism, integrity, and an unwavering commitment to operating at the highest of standards. Our goal is to provide our clients with an unmatched level of support in their day-to-day operations, as well as maximize protection from hackers, data miners, and cyber attacks.

Do you only provide service for healthcare companies?

We care about the safety and security of your network and while we may specialize in the Healthcare field, We are able to provide our services to any and all businesses. We pride ourselves with the ability to provide our clients with the products, the know-how and the guidance needed to protect your most important assets.

Have Technical Questions?

Visit our Resources page to see our Frequently Asked Technical Questions (FATQ).

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Have More Questions?

Visit our Contact Us page or email us at support@fhcit.com and we’ll be glad to assist you.