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Frequently Asked Technical Questions

What is IoT?

The Internet of Things, or IoT, refers to the network of devices that collect and share information through the Internet. Think of a Smart Home with a network connected thermometer, television, refrigerator, and light bulbs. All of these can be securely accessed remotely through the Internet from your smartphone. Using IoT devices can decrease monthly expenditure, such as electricity, or increase security, such as seeing your security system when you’re offsite.

What is a Switch?

A switch is a physical device that connects and allows communication between other devices on a network. Without one, your network wouldn’t be able to connect to the internet! While the modem from an Internet Service Provider (ISP) does have a small internal switch, which can be fine for home use, it is unable to support most commercial office needs.

What is the Cloud?

We have all heard of the cloud, but what exactly is it? The cloud is simply a interconnected collection of servers that have the capability and permission to be accessed over the Internet by users worldwide.

How can using the cloud, also known as cloud computing, help me and my practice? Data can take up a lot of storage space, and it is always good practice to keep a backup of your data. Utilizing the cloud, you can keep your data safe, secure, and up-to-date.

What is Phishing?

Cybercriminals send fraudulent emails that look authentic with the intent of tricking someone into unintentionally divulging sensitive data, such as social security numbers, passwords, and credit card information. This cybercrime is called Phishing. Phishing risks can be mitigated by training employee’s on what they are, how to spot them, and how to properly discard them.

What is VoIP?

Voice over Internet Protocol (VoIP) is a method of sending and receiving phone calls over the Internet, which is a cheaper and reliable alternative to the Plain Old Telephone Service (POTS).

What is a Firewall?

A firewall is a network security system that filters network traffic, and can a physical device, a software, or a combination of the two. A firewall is an essential part of a secure network.

What is a Wireless Network?

A wired network uses cables and physical connectors to enable the communication of devices on a network. A wireless network is a network that transmits and receives data between wireless nodes, and does not require a physical connection between devices and the network.

Hard Disk Drive vs Solid State Drive. Whats the difference?

A Hard Drive Disk (HDD) is a storage device that utilizes a mechanical spinning platter to hold data. A Solid-State Drive is a storage device with no moving parts that stores data using flash memory. Since a SSD has no moving parts, it has a faster read/write time that most HDD. However, HHDs tend to be a cheaper alternative to SSDs.

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